Refund Policy
Refund Policy for Best of Elements- Where Self Care is a Priority™
At Best of Elements- Where Self Care is a Priority™, we strive to ensure that you are completely satisfied with your purchase. However, due to the nature of our products, which include homeopathic medicines, wellness items, and personal care products, we have specific guidelines in place regarding refunds.
Non-Returnable and Non-Refundable Products
Due to hygiene, health, and safety reasons, all of our products are non-returnable and non-refundable, including:
- Homeopathic medicines
- Mother tinctures
- Wellness and health supplements
- Personal care products (creams, oils, lotions, etc.)
- Cosmetics and herbal items
- Consumable products
These items cannot be returned or refunded once opened or used. We prioritize hygiene and safety, and we cannot accept returns for products that have been opened or tampered with.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will take immediate action to resolve the issue by offering a replacement or refund for defective or incorrect items.
To request a return or refund for a damaged or incorrect item:
- Contact our customer service team at email/phone with your order number and photographs of the damaged or incorrect item.
- We will review the issue and guide you through the process for a replacement or refund.
Refund Process
Once a return is approved due to defective or incorrect items, refunds will be processed to the original payment method. Please allow 5 business days for the refund to be reflected in your account.
No Refunds on Opened Products
We cannot offer refunds for products that have been opened or used due to hygiene and safety standards.
Cancellations
If you wish to cancel your order, please contact us immediately after placing your order. Cancellations can only be processed before your order is shipped. Once an order has been dispatched, we are unable to cancel or issue a refund.
Contact Us
If you have any questions regarding our refund policy or need assistance with a return, please contact our customer service team at:
- Email: info@bestofelements.com
- Phone: +91(982)676-8886
Thank you for choosing Best of Elements- Where Self Care is a Priority™. We appreciate your understanding and cooperation.