Refund & Cancellation Policy

Cancellation Policy

Cancellations are allowed within 24 hours of the order. Please contact our Customer Care team immediately at  +91 98267-68886 or info@bestofelements.com to assist you in cancellation of the order. 

Refund Policy

At Best Of Elements™, we are committed to give you best shopping experience possible. However, considering opened or damaged products cannot be refunded, we cannot accept exchange or return of opened or used products once sold or delivered.

• Best Of Elements™ is not responsible for any damage caused after delivery.
• In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on info@bestofelements.com (For shipment related queries) info@bestofelements.com (For product related & other queries )

• Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
• Returns and exchanges requests will be subject to checking and vetting by Best Of Elements™
• Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
• Shipping charge would not be included in the refund value of your order as these are non-refundable charges.
• Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
• No Refund shall be made once goods are sold.
• Shipping charges incurred on Free Trials are non refundable.

All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product Delivery if it fulfils any of the following conditions:

• Sold in a physically damaged condition.
• Has missing parts or accessories
• Product packaging not opened, product not used.
• In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.
• In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse.
• For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 7- 21 business days for the amount to reflect in your account.
• For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-72 business hours of us receiving the products back and your bank details on email. It will take 7-21 business days for the amount to reflect in your account.